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Digital Services Act

The EU Digital Services Act (DSA): An overview for providers of digital intermediary services

Since 17 February 2024, uniform, far-reaching rules have applied to digital intermediary services providers in the EU, regardless of their company’s location.

The DSA aims to protect users more effectively, combat illegal content more efficiently, and promote transparency and fairness in the digital space. The DSA also aims to promote innovation, growth and competitiveness. At the same time, it facilitates the growth of smaller platforms, SMEs and start-ups.

The DSA applies to all providers of intermediary services, that is to say, companies that provide electronic on-demand services.

It distinguishes between pure transmission, caching, hosting, online platforms and online search engines in order to establish different regulatory requirements.

Main Obligations

Transparency and Information Obligations

Companies must provide clear and understandable information about their terms of use, and communicate any significant changes. They must also disclose how content is prioritised or rated.

Establishment of a Central Point of Contact

A central point of contact for smooth and efficient communication with the competent authorities of EU member states must be established.

Combating Illegal Content

Hosting services must take effective measures against illegal content, and implement procedures for reporting and remedying infringements.

Complaint Procedures

Users are given simple and effective means of taking action against illegal content and requesting its removal.

Responsibility and Accountability

Companies are responsible for complying with the obligations, and must demonstrate this to supervisory authorities.

Legal Representative

Appointment of a legal DSA-representative in the EU if no registered office is located in the EU.

Why Compliance Is Worthwhile

Compliance with these obligations protects you from fines (up to 6% of global annual turnover) and significantly strengthens the trust of your users. Early adjustments to your terms and conditions, the implementation of contact points, and transparency in practice position your company as a reliable partner in the digital space.

DSA compliance made easy: We support you in reviewing your processes, preparing transparency reports, and adapting your term.

Consulting and Information on DSA Compliance

Questions?

Feel free to contact us regarding this or any other subject.

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